Dieses Stellenangebot ist nicht mehr verfügbar
Über
The Classic Ford of Columbia Mobile Service Coordinator is a critical liaison between our customers and mobile service technicians. This role ensures seamless coordination of off-site vehicle maintenance and repair services by managing scheduling, dispatching, communication, and logistics. The ideal candidate is detail-oriented, customer-driven, and thrives in a high-energy, service-focused environment. This position plays a key role in expanding the dealership's service reach by delivering a premium, convenient customer experience beyond the traditional service lane. Responsibilities: The Classic Ford of Columbia Mobile Service Coordinator is a critical liaison between our customers and mobile service technicians. This role ensures seamless coordination of off-site vehicle maintenance and repair services by managing scheduling, dispatching, communication, and logistics. This position plays a key role in expanding the dealership's service reach by delivering a premium, convenient customer experience beyond the traditional service lane. Requirements: Education & Experience:
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
2+ years of experience in service coordination, dispatching, or customer service
Automotive industry or dealership experience preferred Skills & Abilities:
Strong organizational and multitasking skills
Excellent verbal and written communication
Customer-focused mindset with strong interpersonal skills
Ability to problem-solve and adapt in a fast-paced environment
High attention to detail and accuracy Technical Proficiency:
Comfortable using scheduling and dispatch software
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with DMS/CRM systems (CDK) a plus
Familiarity with Ford systems or mobile service platforms is a plus Other Requirements:
Valid driver's license and clean driving record
Ability to work on-site during standard dealership hours
Willingness to collaborate with technicians, advisors, and parts team
Positive attitude and team-first mentality
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.