Über
Data Management
Maintain accurate and up-to-date data in our CRM and other databases Ensure data integrity and assist with data analysis and reporting as needed
Communication and Information Flow
Support the creation, dissemination, and storage of departmental information Assist in crafting and editing templates, PowerPoint decks, and other materials
Meeting and Event Support
Coordinate logistics and planning for departmental team events and meetings Prepare meeting invitations, materials, agendas, and notes Assist with post-meeting follow up
Administrative Support
Provide general administrative support to team members, including task management and coordination Assist in maintaining and updating departmental web pages and internal communications Assist with special projects and initiatives as needed
Job Qualifications: Required Knowledge Can effectively navigate within CRM and various carrier platforms Can define and explain the various steps in our processes Capacity to solve problems while considering impact to client and firm Microsoft office skills (Outlook, Word, Excel and PowerPoint) Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
Required Skills/Abilities Work effectively with others to drive results Presents an appropriate professional appearance and demeanor with team members and clients (Internal and/or external) Manages time well to accomplish work tasks within established deadlines Thorough, accurate, and reliable when performing and completing job tasks Strong communication and interpersonal skills Dedicated to exceeding internal and external client expectations Works effectively under pressure Has a strong sense of urgency about solving problems and getting work done Embraces technology Views problems as opportunities to improve processes and make things better
Required Behaviors/Attitudes Use good judgment to accomplish work assignments without compromising the firms integrity Demonstrates a high level of dependability in all aspects of the job Embrace change with optimism and positivity Sees relationship building as an opportunity to develop trust Approaches tasks with a client service mindset Takes responsibility and accountability Effectively contribute to the work of the team
Education Experience License Requirements Bachelors degree preferred or equivalent experience 1-2 years previous experience in customer service, operations, or in an administrative position preferred N / A What We Offer: NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000-63,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, the skill level required for the position, the scope of the position, and geographic location. The actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer. PDN-a11f47bd-b8d3-424c-8250-ccb26476b8f6
Sprachkenntnisse
- English
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