Field Services Engineer

Our client is a multinational and multicultural company which provides great career progression opportunities to the right person.

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• Deliver ‘Excellence every day’ to customers
  
• Commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all Equipment and Applications within the Business Portfolio.
  

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• Provide a complete level of service to all customers on site to include, commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all equipment and applications within the Business Portfolio.
  
• To deliver “ServiceExcellence" and alwaysensure customer satisfaction.
  
• Maintain all records and appropriate paperwork.
  
• Carry and maintainan up-to-date stock of spare parts and consumables in the Companyvehicle and maintainthis stock and equipment in good order.
  
• Participate in the On-Call EngineerRota.
  
• Proactively work with the Head of Industrial Field Service, communicating customer feedback, sales and trainingopportunities.
  
• Provide onsite briefings, tours, induction / training to customers and to colleagues.
  
• Comply with departmental changes improving operations of the Service Department.
  
• Provide telephone supportas and when required.
  
• Review technical documentation and write technicalreports accurately in English.
  
• Attend training courseswhen required and acquire a good workingknowledge of the Company's Equipment and Applications.
  

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• Adhere to safety and health regulations and obligations.
  
• Ensure that all equipment and products are left in a safe manner.
  
• Adhere to site rules and participate in site inductions as and when required.
  
• Always represent the Company professionally on site and wear the company branded clothing and personal protective equipment supplied.
  

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• Provide coverage withinthe Industrial ServiceTeam during periodsof absence which may mean you having to travel to client siteswithin Ireland.
  
• Attending meetings and training eventsoffsite which may require to be away from home overnight. xcfaprz
  
• Anyother Ad Hoc duties as required.
  

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• Experience in servicing pharmaceutical sites
  
• Several years' experience in field service
  
• Represent company in a professional manner when dealing directly with customers/visiting customers' sites
  
• Team player
  
• Flexibility
  
• Vehicle, equipment and full training will be provided
  
• Commission, OT pay
  
• Life Assurance
  
• Health Insurance
  
• Company Share Participation Scheme
  
• 20 days annual leave (increasing with every year up to 25 days)
  
• Annual leave buy/sell scheme
  
• Training and development
  
• Opportunity to work and grow with a multinational company