Licensed Customer Service Representative

Job Description

Opportunity to represent Allstate , one of the most recognized brands in the insurance industry!
5 County Philadelphia Area
Are you a self-motivator who is responsible, trustworthy, and works well with others? We are looking for driven individuals who have a passion for making strong connections with new and existing customers to help grow our business. As our new hire, well invest in your success with training and mentorship. If you are looking to join a successful team while expanding your knowledge in the insurance industry, this role is for you! Take a step forward and join our dedicated team!
Hours: Full-time (Mon - Fri, 9a - 5p)
Compensation: Hourly pay + commission; competitive with potential to earn individual and team bonuses. No limits on compensation; based on your performance and strong work ethic.
Responsibilities:
Solicit for new business via telephone, networking, and other lead sources
Ask customers for referrals and explain our referral program
Maintain knowledge of products
Create and build client relationships with new and existing customers
Process and follow-up on P&C endorsements
Offer cross-sell P&C products
Provide quotes for existing customers for all P&C (non-commercial) lines
Prepare and conduct insurance policy reviews
Update customer information in Allstate system
Take claim reports as described in office procedure manual and follow-up on claims
Receive and process payments accurately
Review monthly pay/cancel list and follow-up with customers
Follow-up with compliance processes (T-Docs, pended bound business, etc.)

Requirements:
Strong customer service background
P&C license
Upbeat, positive and enthusiastic attitude
Self-starter who is driven

Benefits:
Positive, family-oriented work environment
Competitive pay plan with hourly pay plus bonuses
M-F schedule with work-life balance
90-day training with the ability to advance
401K after one year of service
Advancement Opportunities:
Training, ongoing education, and development that supports your goals and leads to success and advancement within the agency