REGISTRIEREN
Zurück zur Stellenangebote
XX
Accounts and Customer Service ManagerGhanem Forwarding LLC • Halethorpe, Maryland, United States
Ähnliche Jobs finden

Dieses Stellenangebot ist nicht mehr verfügbar

XX

Accounts and Customer Service Manager

Ghanem Forwarding LLC
  • US
    Halethorpe, Maryland, United States
  • US
    Halethorpe, Maryland, United States
Ähnliche Jobs finden

Über

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

*Please EMAIL RESUME for consideration. We will schedule a video call then in-person meeting for 2nd round.
Business: Freight Forwarding (RORO & Container Shipping)
Location: In Office (Not Remote)
Type: Full-Time | Long-Term Opportunity
About Us:
We are a growing freight forwarding company specializing in RORO and container shipping logistics. As we expand, were seeking a seasoned, outgoing, and professional Customer Service Representative to join our team for the long haul.
Role Overview:
This is not an entry-level position. Youll be the voice of our companyhandling inbound calls from customers regarding new bookings, shipment updates, schedules, and occasional complaints. While we have a dedicated team for phone routing and data entry, we need someone who can confidently manage conversations, build rapport with clients, and learn our internal systems and procedures.
Key Responsibilities:
- Handle high volumes of inbound customer calls with professionalism and clarity
-Provide accurate information on bookings, schedules, and shipment updates
-Address and resolve customer concerns with a friendly, solution-oriented approach
-Learn and support basic data entry tasks as needed
-Build strong relationships with clients to support long-term business growth

Qualifications:
  • 2+ years of experience in a customer service or call center role (preferably in logistics or shipping)
  • Excellent verbal communication and interpersonal skills
  • Ability to learn and adapt to logistics systems and procedures
  • Friendly, proactive, and dependable personality
  • Strong organizational and multitasking abilities
Why Join Us?
  • Be part of a growing, supportive team
  • Long-term career potential
  • Opportunity to learn the logistics business from the inside out
To Apply:
Send your resume and a brief cover letter.

  • Halethorpe, Maryland, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.

Ähnliche Jobs finden