Member Services Representative

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources

• Fluent in English
• Proficient reading and writing skills
• Computer Skills

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate