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Membership Specialist
- Honolulu, Hawaii, United States
- Honolulu, Hawaii, United States
Über
Job Description
The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Lead Generation & Appointment Booking
Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables. These activities must translate into lead gathering.
Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.
- Guest Touring, Membership Presentations, & Personal Production
Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym. Proper presentation and introductions to the manager should translate to 50% closing of guests.
Ensure Personal Sales Room Financial goals are met or exceeded each month
New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds
Sprachkenntnisse
- English
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