Customer Service Agent Optometry PracticeOpen Eyes Vision Center • Fort Worth, Texas, United States
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Customer Service Agent Optometry Practice
Open Eyes Vision Center
- Fort Worth, Texas, United States
- Fort Worth, Texas, United States
Über
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Agent Optometry Practice
Pay: $15-17 per hour, based on experience and qualifications
Location: In person
Job Type: Full-time
We are looking for a friendly, detail-oriented Call Center Customer Service Agent who brings a positive attitude, strong attention to detail, and a genuine passion for helping people . This role is perfect for someone who enjoys working on a team, stays organized in a fast-paced environment, and creates a warm, welcoming experience for every patient they speak with.
What Youll Do
- Answer incoming calls with professionalism and warmth
- Schedule and confirm patient appointments accurately
- Enter and update patient information in our system
- Help patients understand services, benefits, and next steps
- Support smooth communication between clinics and patients
- Maintain clear, accurate documentation of interactions
- Outstanding customer service skills and a friendly phone presence
- Strong attention to detail and accuracy
- Positive, team-player mindset
- Organized and able to multitask in a busy environment
- Comfortable using computers and scheduling systems
- Medical office or call center experience preferred (not required)
- Bilingual skills are a plus
Benefits
- 401(k) with matching
- Health, dental, and vision insurance
- Paid time off
Sprachkenntnisse
- English
Hinweis für Nutzer
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