Performance Insights Coordinator

Job Description

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row.

SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.

The Performance Insights Coordinator supports marketing, revenue management, and operations by assisting with daily reporting, data management, and performance tracking initiatives. This role focuses on maintaining accurate and timely reporting, supporting campaign tracking infrastructure, and responding to ongoing and ad hoc analytics needs across the business.

You will work closely with the Director, Marketing Data Strategy & Analytics and partner with cross-functional teams to ensure marketing & revenue management performance data is reliable, organized, and actionable.

Duties and Responsibilities

• Prepare and distribute daily, weekly, and monthly performance reports to support marketing and operational decision-making.
• Respond to ad hoc reporting requests based on business initiatives, campaigns, and leadership needs.
• Assist in building and maintaining dashboards and recurring reports in Power BI and other analytics tools.
• Compile, organize, and validate marketing performance data to ensure accuracy and consistency across reporting outputs.
• Support campaign tracking by maintaining UTM structures, assisting with GA4 configuration checks, and supporting GTM tagging processes.
• Conduct routine data quality audits to ensure alignment across platforms and reporting systems.
• Assist with media budget tracking and reconciliation in partnership with Finance and Operations.
• Prepare data and materials for performance review meetings and internal reporting discussions.
• Document reporting processes and tracking standards to improve efficiency and consistency.

Qualifications

• Bachelor’s degree or equivalent practical experience will be considered.
• Understanding of marketing funnel analysis and digital performance measurement.
• Up to 2 years of experience in marketing analytics, reporting, digital marketing, or related role (internships included).
• Strong Excel skills required.
• Familiarity with GA4, UTM structures, and Google Tag Manager (GTM) platforms.
• Experience with Power BI or similar data visualization tools preferred.
• Strong attention to detail with a focus on ensuring data accuracy and consistency.
• Comfortable working with data, structured processes, and recurring reporting cycles.
• Ability to communicate clearly and collaborate effectively with cross-functional teams.
• Familiarity with project management tools (Jira, Monday.com, etc) is a plus.
• Eagerness to learn and grow in marketing analytics and performance measurement.

SROA Offers:

• Competitive pay with bonus potential
• UKG Wallet – on-demand pay option
• 100% paid medical coverage options for employee-only
• Dental and vision plans for optimal care
• Eight (8) paid holidays
• Generous Paid Time Off (PTO), increasing with years of service
• Paid Maternity and Parental Leave for growing families
• 401(k) with substantial employer match and 100% immediate vesting
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
• GAP Insurance for added financial protection
• Employer-paid Life Insurance and Short-Term Disability coverage
• Long-Term Disability (LTD) coverage for added peace of mind
• Pet insurance – because your pets are family too
• Storage Discounts to help you declutter and organize
• Access to Voluntary Benefits for personalized coverage
• Learning and development opportunities to maximize your potential and excel in your career
• A great culture that values collaboration, innovation, and inclusivity

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.