Front Desk Representative

Job Description

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

• Ability to work with children
• Excellent interpersonal communication and organizational skills

• Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
• Conducts sales calls for prospective members.
• Processes student registrations using effective sales/customer service techniques.
• Schedules and manages birthday/pool parties. Supervises birthday party staff.
• Resolves customer concerns/complaints using a professional approach.
• Assists clients with purchases of merchandise and vending.
• Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system.
• Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
• Updates informational displays with accurate and timely promotions and literature.
• Makes collection calls to resolve open