Cloud Infrastructure Support Engineer (Azure) – Dublin (Hybrid)

We have an exciting opportunity for an experienced Cloud Support Engineer to support and maintain enterprise cloud platforms, ensuring systems remain secure, reliable, and automated. The role requires strong hands-on technical ability, a structured operational mindset, and the ability to work closely with cross-functional technical teams. The successful candidate will have solid experience managing cloud environments, automating infrastructure, and supporting production systems within a professional enterprise setting.

• Provide operational support for cloud infrastructure across production environments
• Monitor platform performance, availability, and security
• Troubleshoot incidents and perform root cause analysis
• Build and maintain Infrastructure as Code deployments
• Automate operational processes and system maintenance tasks
• Support identity, access, and security controls
• Contribute to system upgrades, migrations, and infrastructure improvements
• Maintain technical documentation and operational procedures
• Assist with disaster recovery, backup, and service continuity planning
• Work collaboratively with internal teams and third-party providers

• Strong hands-on experience supporting Microsoft Azure environments
• 5+ years supporting cloud or infrastructure environments, including hands-on experience managing Azure operations. xcfaprz
• Infrastructure as Code experience using Terraform and/or Bicep
• Scripting and automation using PowerShell and Azure CLI
• Experience with CI/CD pipelines (Azure DevOps, GitHub Actions or similar)
• Knowledge of cloud networking (VNETs, VPNs, Firewalls, Load Balancing)
• Experience with cloud compute and storage services (VMs, storage, backup)
• Identity and access management experience (Azure AD / Entra ID, RBAC, MFA)
• Familiarity with monitoring and logging tools (Azure Monitor, Log Analytics)
• Experience supporting Microsoft 365 services (Exchange, Teams, Intune, OneDrive)
• Understanding of security, patching, and vulnerability management
• Knowledge of IT service management processes (Incident, Problem, Change Management)

• Cloud or infrastructure certifications
• Experience working in enterprise or regulated environments
• Exposure to automation-first or DevOps-driven environments
• Strong documentation and process improvement mindset
• Interest in continuous learning and modern cloud technologies