Member Service Representative I - Part-Time

Job Description

Description:

Position Title: Member Service Representative I - Part-Time

Department: Operations

Reports to: Branch Manager

FLSA Classification: Non-exempt

Compensation: $ per hour

Job Summary:

Member Service Representative I provides a broad range of services to the credit union membership conducting financial and other services in the branch while providing excellent customer service to all members.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Receiving and disbursing cash and checks, posting deposits and loan payments. Cross sell products and services; accept loan requests and refer to the appropriate personnel for additional information as needed.
• Assist members with home banking, electronic statements and stop payments.
• May be required to assist and perform basic research on member disputes, questions, and/or concerns by telephone, written correspondence, or in-person.
• Responsible for adhering to all established policies and procedures including but not limited to