Customer Support Consultant

Job Description

Salary: 38000

About the job:

As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions

What will you do?

• Handle customer queries via telephone calls, email and web chat.
• Achieve your targets for revenue and customer satisfaction.
• Nurture meaningful customer relationships.
• Accurately record all information in the CRM.
• Deliver exceptional customer service!

What do you get in return?

• Earn uncapped commission pay on top of your salary.
• Career progression opportunities - our philosophy is to promote internally.
• Company bonus scheme.
• 24/7 access to a health and well-being online centre, with private medical and dental schemes.
• Exclusive retail, restaurants and travel discounts.
• Collaborative company culture with regular team building events.
• Company pension.
• 20 days annual leave (increasing a day each year), plus