Customer Service Agent

Job Description

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!

$17.50 hourly

• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
• Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
• Identify common customer issues and bring them to the attention of the team
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed

• Excellent active listening, interpersonal, and communication skills
• Experience working in a customer-oriented atmosphere
• Must have graduated high school, received a G.E.D. or equivalent

Love food? Love people? Looking for a fun, friendly work environment in a company that values and respects its employees? Hang Ten Boiler would love to meet you!

OUR TEAM

We are currently seeking people to join our growing ohana… Hang Ten-ers are a family of caring, personable, positive, ambitious, engaged, driven, multitasking, motivated, professional, community-minded team players who want to be a part of a supportive and thriving work environment.

We offer delicious, fast-casual Hawaiian/Cajun fusion food. With deep roots in the Bay Area, we treasure our community of customers and employees.

PERKS!

• Free meals
• Paid weekly
• Benefits
• 401(k)
• Growth opportunities
• Available Positions:
• All front-of-house and customer service positions (full & part-time)