Quality Assurance Manager

Quality Manager (Onsite) — Kilkenny. The Quality Manager will play a key role in supporting quality assurance and quality systems management within a manufacturing environment. This position is responsible for ensuring that products and processes consistently meet customer expectations, regulatory requirements, and industry standards. The role also focuses on driving continuous improvement initiatives to enhance both product quality and operational performance. The role will suit an individual coming from an Operations focused Quality role within a manufacturing environment, ideally from the food or feed production sectors.

Monday to Thursday 08-5pm, Friday 08-1pm

• Quality Assurance Compliance: Ensure all QA and QSM activities meet customer, regulatory, legislative, and internal requirements. Monitor changes in regulations and implement updates as needed.
• Continuous Improvement: Lead and support initiatives aimed at improving product quality and quality system effectiveness through data-driven analysis, root cause identification, and corrective action.
• Documentation and Records Management: Maintain and review quality-related documentation to ensure accuracy, traceability, and compliance with internal and external standards.
• Audits: Prepare for and participate in internal and external audits, ensuring corrective and preventive actions are completed effectively and on time.
• Supplier Quality: Work with procurement and supply chain teams to verify that raw materials and components meet required quality standards; support supplier evaluations and audits where necessary.
• Training and Development: Provide training and guidance to staff on QA and QSM practices, fostering a culture of quality awareness and accountability across the organisation.
• Customer Communication: Act as a contact point for customer queries regarding product quality, certifications, or compliance; support cross-functional teams in addressing concerns.
• Incident Management: Support investigations into non-conformances, complaints, and product/process deviations. Ensure root causes are identified and corrective actions are implemented.
• Reporting: Prepare reports on key quality metrics, audit findings, and improvement initiatives for management review.

• Bachelor’s degree or higher qualification in a relevant field (e.g., food, feed, life sciences, or quality management) preferred.
• Experience in quality assurance or quality systems management within a manufacturing environment (e.g., food, feed, or related sectors).
• Experience at management level preferred.
• Knowledge of regulatory and legislative frameworks such as HACCP, GMP+, or equivalent standards.
• Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma).
• Strong attention to detail, analytical ability, and excellent communication skills.
• Ability to work collaboratively with cross-functional teams and external stakeholders. xcfaprz
• Proficiency in MS Office and experience with quality management systems/software.