Customer Service Representative

Job Description

We are looking for a motivated and professional Customer Service Representative to support our service department by improving customer communication and overall experience.

This role is perfect for someone who is friendly, organized, and comfortable on the phone.

Responsibilities:

• Make outbound follow-up calls to customers after service visits
• Handle inbound customer calls and assist with basic inquiries
• Ensure customers are satisfied and address any concerns promptly
• Help maintain strong communication between customers and the service team
• Assist with various administrative and customer service tasks as needed

What We’re Looking For:

• Strong communication and phone skills
• Positive attitude and professional demeanor
• Ability to multitask in a fast-paced environment
• Reliable and detail-oriented
• Customer service experience is a plus (automotive experience is NOT required)

Position Details:

• Part-time position
• Opportunity to grow within the company