Customer Service Representative

Job Description

About the Role

We’re hiring a highly motivated experienced Customer Support Specialists to join our growing team at Auto Repair Network . In this role, you’ll handle inbound calls from customers, resolve questions about their coverage, and proactively work to retain their business by providing value, empathy, and expert support.

This isn’t just a call center job — it's a career path for those who love helping people, solving problems, and making an impact.

As a Client Service Specialist, you’ll be the first voice our customers hear — answering questions, solving problems, and building trust every step of the way.

• Supportive Team Atmosphere
• Career Growth Opportunities
• Competitive Pay & Benefits
• You’ll Be Valued – Not Just Another Employee

680 Parr Rd. Building A Wentzville, MO | Hybrid Option Available

OPEN INTERVIEWS – WEDNESDAY, JULY 2nd | 10 AM – 2 PM

• Can’t make it during that time? Message us directly to schedule a time that works for you!

Compensation & Perks

• Starting at $15/hr (based on experience) + Commissions
• Medical, Dental, and Vision insurance
• PTO
• Performance-based Hybrid Work-From-Home available after 30 days
• Team culture focused on support, recognition, and growth

$15 - $17 hourly + commission

What You’ll Do:

• Handle inbound customer calls with professionalism, clarity, and urgency
• Assist customers with questions about their Vehicle Service Contracts
• Identify reasons for potential cancellations and work to retain the customer
• Explain coverage, pricing, terms, and incentives with confidence
• Offer solutions: adjust