Client Services Representative

Job Description

QualityPro Pest Wildlife Services, one of the highest-rated pest control companies in Westchester County, is looking for a proactive and detail-oriented individual to join our team as a Client Services Representative (CSR).

In this role, you will play an integral part in shaping the customer experience and setting a positive tone for all future interactions. You will help maintain strong relationships between the company and its customers by efficiently managing a high volume of calls, answering queries, and providing solutions to meet customer needs.

Your primary responsibilities include collecting contact information from prospective customers, explaining service offerings, preparing and sending quotes, and taking detailed, accurate notes on every