Über
About The Team Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits within our Data Infrastructure pillar, a space where design has an outsized impact on how our data platform is understood, adopted, and built upon. You’ll be leading design for a domain that sits at the intersection of complex technical systems and the product experiences they power, working closely with infrastructure and platform teams to shape how data capabilities translate into intuitive, scalable product experiences. (Hybrid on Boston office: 3 days/week onsite – fully remote candidates will not be considered.)
About The Role We are seeking a talented and experienced Product Design Manager to lead design for our Data Infrastructure pillar, empowering your team to do some of the most technically nuanced and consequential design work at Klaviyo. In this role, you will manage a team of designers and be responsible for craft, quality, and the strategic vision that connects platform capabilities to customer outcomes.
What You’ll Do
Lead and grow a team of designers working across a technically complex domain, maintaining a high bar for craft, clarity, and consistency even in ambiguous problem spaces
Model and champion an AI-native way of working, actively experimenting with and integrating AI tools into your design and leadership practice and helping your team do the same
Develop and champion a clear design vision for the Data Infrastructure pillar, connecting the technical and data layer to real customer impact and product direction
Collaborate closely with cross-functional leaders across engineering, product, data, and platform teams, building relationships proactively and driving alignment across stakeholders
Navigate technically complex spaces with confidence, translating infrastructure and data concepts into experiences that are intuitive for end users
Advocate for design’s role in platform and infrastructure decisions, communicating strategy, vision, and progress clearly to a range of audiences
Foster a culture of craft, curiosity, learning, and care, coaching and supporting your team’s growth and their output
Ensure accessibility and inclusivity by aligning work with WCAG standards and universal design principles
Who You Are
Experience in product design within technically complex domains, ideally with exposure to infrastructure, platform, or data-layer products and an understanding of how they shape and influence the customer experience
Experience growing, coaching, and managing a high-performing, inclusive, and diverse team, with a genuine investment in people’s development
Demonstrated ability to develop a strong POV and design strategy, and to execute against it with measurable impact in ambiguous, fast-moving environments
Able to think big while staying action-oriented, breaking vision into clear priorities, milestones, and roadmaps
An AI-native approach to your work, actively leveraging AI tools to improve the quality, speed, and impact of your practice. You bring genuine curiosity and a habit of continuous experimentation, and you raise the bar for how your team and peers think about and adopt AI in their own work
Strong systems thinker who can zoom out to see patterns across a complex product surface and zoom in to uphold quality at the detail level
Proven ability to influence cross-functional partners and drive decisions without direct ownership, building trust and alignment through relationships and clear communication
Deep experience with Figma, component architecture, and design systems thinking as it applies to platform and infrastructure contexts
Strong knowledge of accessibility and inclusive design, including WCAG compliance
Excellent communication skills, able to present a clear narrative to technical and non-technical audiences alike and lead effectively through influence
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. For this position the base salary offers a target range of $176,000–$264,000 USD. In addition to base salary, the total compensation package may include participation in the company’s annual cash bonus plan, equity, sign‑on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
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Sprachkenntnisse
- English
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