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Über
We’ve helped hundreds of companies like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.
In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.
Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.
Let’s elevate frontline work together.
Senior Sales Development Manager About the Role
Fountain is scaling. We have a strong product‑market fit in QSR, logistics, and retail, enterprise logos that validate the value we deliver, and a sales organization growing to match the opportunity.
The next phase requires a more deliberate, high‑output pipeline engine and this role leads that build.
You’ll report to the SVP of Sales and own the outbound function end to end: the playbooks, the team, the pipeline quality standards, and the results. This is a builder role.
What You’ll Own
Build and run vertical‑specific outbound playbooks for QSR, logistics, and retail -- personas, sequences, call strategy, and objection handling
Own pipeline quality, not just volume. Define what a qualified opportunity looks like and hold the standard with AEs
Lead and develop a team of SDRs across commercial and strategic segments, with structured coaching tied to funnel metrics
Partner with marketing on ABM and account targeting for tier‑one accounts
Establish the operating cadence: weekly pipeline reviews, rep scorecards, and CRM hygiene as a non‑negotiable
What You Should Bring
4‑7 years in sales development leadership with clear evidence of building
A track record of owning pipeline quality (you can define exactly what a qualified meeting is and why)
Experience with multi‑stakeholder enterprise motions involving HR, Operations, and Finance buyers
A clear POV on AI‑assisted prospecting, where it creates leverage and where it creates noise
Proficiency in Salesforce, outreach tools (e.g. Amplemarket), Sales Navigator, Gong – including the ability to build reporting infrastructure and define data standards
Strong coaching instincts grounded in data, not instinct alone
Ability to work on‑site in our San Francisco office 3‑4 days per week
Travel is required on an as‑needed basis; frequency may vary from once per month to once per quarter depending on business priorities
Salary Range:
$165,000 - $197,000 USD + bonus, depending on location & experience
We are currently hiring for this role in either San Francisco (SF) or Chandler (AZ). To support hiring in both locations, there is a separate listing for each. Please ensure you apply to the listing that corresponds to your preferred location.
Benefits
Health Insurance
Paid Time Off (PTO)
Paid Holidays
Remote Work
Professional Development
Vision Insurance
Paid lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements (some benefits may vary by country)
We encourage you to apply even if you do not meet all the requirements above.
While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points.
Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in‑person connections and hold in‑person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.
Fountain is proud to be an equal‑opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.
By submitting an application, you confirm that you have read our Privacy Policy and agree that we may process and retain your personal data for the purpose of recruitment in accordance with applicable data protection laws.
Senior Product Manager – I‑9 Center & Onboard What You’ll Own
Product strategy and roadmap for I‑9 Center and Onboard, with clear quarterly outcomes and an opinionated point of view on what “great” looks like.
Discovery and validation across customers, prospects, Customer Success, Implementation, and Support to identify the highest‑leverage problems to solve.
End‑to‑end delivery of features from concept to launch, including requirements, acceptance criteria, launch & rollout planning, and post‑launch iteration.
Business and product outcomes, including activation, adoption, retention, workflow completion rates, and operational efficiency for customers.
Cross‑functional alignment across Engineering, Design, QA, Product Marketing, Sales, CS, and Implementation.
What You’ll Be Doing
Improve completion, speed, reliability, and time‑to‑value for I‑9 Center and Onboard.
Reduce exceptions, retries, and manual intervention through better workflow states, error handling, and recovery paths.
Increase admin visibility and audit readiness for compliance‑sensitive workflows.
Deliver platform‑ and integration‑heavy work (APIs, data model changes, vendor dependencies) with Engineering, with clear sequencing and tradeoffs.
Define success metrics and instrumentation, and use them to drive prioritization, launches, and post‑launch iteration based on feedback and data.
What You Should Bring
5+ years of product management experience in B2B SaaS, ideally in workflow‑heavy, integration‑heavy, or compliance‑sensitive domains.
Track record of shipping product that moved measurable outcomes (completion, reliability, activation, time‑to‑value, operational load), through cross‑functional leadership, without relying on formal authority.
Excellent written communication. You can produce specs and decision docs that are clear, structured, and actionable.
Comfort with ambiguity and competing priorities, paired with an execution‑first mindset.
Data fluency. You can define meaningful metrics, use them to guide decisions, and connect work to outcomes.
Nice to Have: Experience with HR tech, onboarding, document workflows, e‑signatures, or compliance products.
Experience with API‑first platforms and complex integrations.
Experience partnering with Implementation and Support teams to reduce operational load and improve customer time‑to‑value.
Senior Sales Development Representative (SDR) What You'll Actually Do
Every morning, you’ll get a call sheet generated by Fountain’s AI‑powered Signal Engine. You’ll transform that intelligence into conversations, calling HR leaders, VPs of Talent Acquisition, and operations executives at large employers.
Work alongside automated email sequences, calling prospects who’ve already been touched with signal‑specific outreach.
Leverage real‑time data—hiring surges, tech stack changes, employee sentiment shifts, leadership transitions, and competitive signals—to start conversations that resonate.
Provide feedback to the Signal Engine to make its future recommendations smarter.
Why This Role Is Different
You’ll never research a prospect manually. The engine does it for you—company intel, pain signals, contact data, suggested openers, all delivered before your first dial.
Work with AI, not against it. Your superpower is building rapport, reading tone, navigating objections, and closing for meetings in real time.
All the intelligence is fed back to the engine as you converse, making the next call better.
Qualified leads are abundant; the constraint is your call capacity.
What We’re Looking For
2–5 years in B2B SDR/BDR roles. You’ve booked meetings, hit quotas, and know what a good conversation sounds like.
Curiosity about AI and new processes. You’re excited by a smarter way to sell and can see an AI‑generated call brief as a game changer.
Signal literacy: You can scan a one‑page brief with data points and turn it into a natural, human conversation within 30 seconds.
Industry fit: Experience selling to HR, Talent Acquisition, or operations leaders; bonus if you’ve worked in or sold to QSR, retail, logistics, staffing, or healthcare.
Comfort with frontline hiring language—e.g., “hourly hiring” and “crew scheduling” rather than generic talent‑acquisition terms.
Salary Range:
$55,000 - $90,000 USD + commission depending on location and experience.
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Sprachkenntnisse
- English
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