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Über
Join a Team That Runs on Data, Process, and Execution At ENCON Heating & A/C, we dont just install and service HVAC systemswe build systems and processes that drive a high-performing operation. Were looking for a
Junior Business Analyst
to help us improve how our business runs day-to-day by working at the intersection of
operations, data, and technology . If you enjoy solving problems, working with data, and making a real impact on how a business operatesfrom the office to the fieldthis role is for you. What Youll Do Youll play a hands-on role in improving how our teams operate by supporting systems, processes, and data across the organization. Analyze & Improve Processes Evaluate current workflows to identify inefficiencies and areas for improvement Document and map business processes across service, install, sales, and accounting Help implement improvements that make work faster, easier, and more accurate Support Core Business Systems Provide day-to-day support for platforms like
ServiceTitan
(preferred experience) Troubleshoot user issues and help resolve system-related challenges Assist with testing and rollout of new features and system updates Work with Data & Reporting Build and maintain reports using
Excel and Power BI Support KPI tracking and operational reporting for leadership Perform data validation and cleanup to ensure accuracy across systems Partner with Operations Work closely with technicians, dispatchers, and managers to understand real-world challenges Help ensure accurate setup and use of work orders, estimates, and invoices Support improvements that enhance both employee and customer experience Support Projects & Change Initiatives Assist with system improvements, integrations, and process changes Help track progress and support execution of key initiatives Contribute to training and documentation for new processes
Requirements: Required Skills & Experience Strong analytical and problem-solving skills High attention to detail and accuracy Strong communication skillscomfortable working with both office and field teams Proficiency in:
Microsoft Excel
(data analysis, formulas, organization) Power BI
(or strong interest in learning) PowerPoint
(presenting insights clearly)
Ability to learn quickly and adapt in a fast-paced environment Nice to Have Experience with
ServiceTitan
or similar field service/ERP platforms Exposure to CRM or financial systems (Salesforce, Sage Intacct, etc.) Experience with process mapping or workflow tools Familiarity with automation tools (Power Automate, Zapier) Why This Role is Different You wont just build reportsyoull help
fix real operational problems Youll work directly with the
field and leadership , not just behind a desk Your work will impact everything from
job execution to financial accuracy Youll gain hands-on experience with
systems, data, and process improvement What Success Looks Like Cleaner, more reliable data across systems More efficient workflows for field and office teams Better reporting and visibility for leadership Fewer errors impacting payroll, job costing, and customer experience Compensation & Benefits $27-$30/hr Our Culture At ENCON, we operate with a simple mindset: Excellence, Not Excuses. We take care of our people, expect ownership, and value individuals who want to grow and make an impact. If youre looking for a role where your work actually improves how a business runsapply today. CT LIC # HTG-0386317-S1 Putnam NY LIC# 31097 Westchester NY LIC # WC-33774-H21 MEC # 1093 AA/EOE #EN Compensation details:
27-30 Hourly Wage PIc34e881cbd6c-26289-40293816
Sprachkenntnisse
- English
Hinweis für Nutzer
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