Customer Service Rep

Job Description

Description:

Join Our Team at National Finance Company!

Looking for a career with a terrific, family-owned company that’s been helping consumers for over 60 years? You’re in luck—we’re hiring full-time Customer Service Representatives

At National Finance Company, Inc ., we’ve been serving North Carolina with small, personal loans for six decades. With 24 branches across the state, we take pride in supporting both our customers and our employees—our longevity proves it!

Why Work With Us?

• Competitive Pay + Bonuses – Earn a solid starting wage plus quarterly performance bonuses. Some employees make over $12,000 a year in bonuses! We also add in fun perks, like prizes during our annual Halloween contest.
• Great Schedule – Enjoy a 35-hour work week (Monday–Friday, 9am–5pm with an hour lunch). More time for family, less time at work.
• Time Off – Paid vacation, sick leave, and about 10 paid holidays a year.
• Comprehensive Benefits – Medical, dental, vision, life, short-term disability, and a 401(k) with employer match.
• A Fun, Family Atmosphere – We work hard, but we also make time for fun. Just ask our employees or check out our Facebook page!

If you’re ready to grow your career with a supportive team that treats you like family, we’d love to hear from you.

• Email to learn more or apply today!

Title: Customer Service Representative

Job Summary

As a Customer Service Representative (CSR) , you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent customer service, building relationships with new and existing customers, and supporting our lending operations. Daily responsibilities include:

• Assisting customers with loan applications, payments, and