Customer Success Coordinator

Job Description

Salary: $21.00 - $25.00 per hour

About Us
Technical Life Care Medical Company is a trusted provider of biomedical equipment repair and maintenance. We are growing and looking for aCustomer Success Coordinatorto join our team and help us deliver top-tier service to hospitals, clinics, and healthcare facilities.

What Youll Do

• Schedule service requests and preventive maintenance (PM) visits with customers
• Input and maintain customer equipment records in our database
• Coordinate calendars for service technicians
• Communicate with customers to confirm service details and provide updates
• (Bonus) Assist with travel arrangements for staff (airfare, hotels, etc.)

What Were Looking For

• 2 years of experience in scheduling, service coordination, or customer support (healthcare or repair industry preferred)
• Proficiency with Microsoft 365, Teams, and email communication tools
• Strong organizational skills and attention to detail
• Excellent communication and customer service mindset

Why Join Us

• Competitive pay, PTO, health, dental, 401K
• Work with a mission-driven company supporting healthcare providers
• Collaborative team environment