Customer Success Manager

Job Description

Description:

About Us

Procurement Partners builds intuitive software that helps healthcare organizations automate purchasing, inventory management, and invoicing. We support thousands of facilities in reducing costs and administrative burden, freeing clinicians and staff to spend more time where it matters most — caring for patients and residents.

One of the fastest growing procure-to-pay software companies in healthcare, Procurement Partners is backed by a growth-oriented private equity firm and scaling rapidly toward our next stage of growth. We are building a high-performing team of people who are passionate about technology, innovation, and impact — people who are excited to grow their careers in a fast-moving, collaborative environment where what you build today directly shapes the trajectory of the company.

About the Role

The Customer Success Manager (CSM) is a trusted advisor responsible for driving the long-term success and growth of our customers. This role requires a high level of business acumen, technical aptitude, and a strong ability to communicate value at the executive level. The ideal candidate thrives in a dynamic, fast-paced environment and brings an ownership mentality, a bias for action, and a growth mindset to every customer interaction.

What You'll Do:

Strategic