Community Engagement Specialist

Job Description

Community Engagement Specialist

Position Overview

The Community Engagement Specialist supports Omatochi’s outreach and event efforts across CalAIM programs, hiring initiatives, and community-based activities. This is an entry-level, field-focused role responsible for increasing community awareness, supporting event execution, and generating leads that are referred to the appropriate internal teams (ECM or Community Supports) for follow-up.

Core Responsibilities

1. Community Outreach (CalAIM Programs)

• Conduct outreach activities in the community to increase awareness of Omatochi’s services.

• Represent Omatochi at tabling events, community events, and local activations.

• Share basic information about Enhanced Care Management (ECM) and Community Supports (CS) programs.

• Identify prospective clients and refer all interested individuals directly to the appropriate team (ECM or CS) for follow-up.

• Distribute educational materials and answer general questions about services and eligibility.

2. Event Support & Execution

• Assist in the coordination and execution of events, including:

• Senior Wellness Fairs

• Aging Well Expos

• Community resource events

• Support event setup, breakdown, and on-site logistics.

• Engage with attendees and help collect contact information for follow-up.

• Track attendance and assist in documenting event outcomes.

3. Hiring Event Support (Recruitment Pipeline)

Support hiring events such as:

• Career fairs

• Open interview days

• Community recruitment events

• Engage with potential candidates and share basic information about caregiver roles.

• Collect candidate information and refer interested applicants to Recruiting for next steps.

• Assist in promoting open roles within the community.

4. Lead Capture & Referral Coordination

• Collect accurate contact information from community members and potential candidates.

• Ensure all leads are properly documented and submitted in a timely manner.

• Route:

  • Client leads to ECM or CS teams

  • Candidate leads to Recruiting team

  • Maintain clear communication with internal teams to ensure smooth handoffs.

5. Community-Based Organization (CBO) Engagement Support

• Assist in identifying and engaging with local community-based organizations, nonprofits, and resource partners.

• Represent Omatochi during initial outreach or community meetings with partner organizations.

• Help maintain a list of active community partners and track engagement activities.

• Support coordination of joint events, outreach efforts, or resource-sharing opportunities.

• Share information about Omatochi’s programs and direct any partnership inquiries to leadership or appropriate internal teams.