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Sales Manager
Contact Web
- Banbury, England, United Kingdom
- Banbury, England, United Kingdom
Über
About the Role
We’re looking for a driven and results-focused Sales Manager to lead contact centre sales teams across a range of B2B and B2C campaigns.
This is a hands-on role, managing performance through Team Leaders and Advisors, ensuring targets are achieved while maintaining a strong focus on customer experience.
You’ll play a key role in driving sales performance, improving conversion rates, and supporting the growth of a fast-paced, multi-client environment.
Key Responsibilities
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Lead and manage contact centre sales teams through Team Leaders
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Drive performance across KPIs including revenue, conversion and activity
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Support and coach Advisors to maximise sales performance
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Monitor and improve pipeline, productivity and conversion rates
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Work closely with clients, providing updates and performance insights
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Analyse MI and performance data to identify trends and improvements
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Ensure quality, compliance and customer standards are maintained
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Support recruitment, onboarding and training of new sales staff
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Contribute to campaign optimisation and continuous improvement
Requirements
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Minimum 6 months’ experience in a Sales Manage...
Sprachkenntnisse
- English
Hinweis für Nutzer
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