Associate Implementation Consultant - French Speaking

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Ireland

Ireland

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We are looking for an Associate Implementation Consultant - French Speaking to help us build our SaaS‑based anti‑money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting‑edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem‑solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.
Learn more about the general tasks related to this opportunity below, as well as required skills.
Responsibilities
Have a strong focus on supporting clients with one‑off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements
Assist clients in deploying rule changes to production efficiently
Manage projects with top‑down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables
Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements
Proactively identify project roadblocks and manage subsequent issue tracking and resolution
Work with Product Management to provide feedback on issues with current products and input around new products
Write technical requirements and business specifications for client implementations
Qualifications
Bachelor’s degree or a combination of education and experience in engineering, xcfaprz information systems, or sciences
1+ years SaaS or customer‑facing experience
Native or bilingual proficiency in French
Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills
Attention to detail, plus analytical and problem‑solving capabilities
Experience with dealing with client IT teams as well as systems integrations
Passionate self‑starter that is self‑directed and able to execute independently
Technical understanding of Rest API services and implementation
Experience with AML and Client Onboarding solutions is a big plus but not required
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Ireland

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English

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