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Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human‑centered robots at scale. Join us in helping people handle more throughout the supply chain!
We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role emphasizes quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use to communicate product updates and explain machine behavior.
In this role you will work closely with members of the Product, Sales, and Engineering teams.
In this role you will:
Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics
Prepare customer‑specific proposals, which include high‑level system design, key process requirements, ROI analysis, and item handling and volume analyses
Perform site visits
Work with vendors and engineering to specify customer‑specific pieces of the solution – scan tunnels, input conveyance, grippers, software integration
Specify and carry out customer and application‑specific test plans
Build and update customer‑facing presentations
Build and update statements of work
You are a good fit if you have:
Direct experience with warehouse robotics (2 years or more)
Eagerness to understand customers and their warehouse processes
Willingness and ability to travel (up to 30%) to perform site visits
Ability to see situations from the customer's point of view
Strong communication and presentation skills – ability to condense complex information into clear, concise communications
Excitement for warehouse robotics
Attention to fine details that can make or break a projectAbility to lift, push, and carry up to 50 lb
Undergraduate degree in engineering (mechanical) or related field
(BONUS) Direct experience with warehouse control/management systems
(BONUS) Proficiency with 2‑D CAD programs (AutoCAD or similar)
Benefits
Health, dental, and vision insurance
401(k) with 5 % matching by Ambi
Equity ownership
Unlimited PTO
Partial WFH
Free parking on site at HQ
Full gym at HQ
Free lunches twice per week
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Sprachkenntnisse
- English
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