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Location: New York, NY 10018/ Hybrid NYC Division: Corporate Job Status: Full-Time Work Shift: 8:30 AM – 5:30 PM 2-3 days in office Role Overview
The Inside Sales Representative (ISR) plays a critical support role within the sales organization, working alongside Account Executives to manage client relationships, coordinate deals, and ensure seamless customer experience from quote to delivery. This role is ideal for someone with a strong customer-first mindset who thrives in a fast-paced environment, enjoys collaboration, and is motivated by growth and earning potential. The Opportunity
BlackHawk Data is seeking a motivated, detail oriented
Inside Sales Representative (ISR)
to support and drive success across our growing sales organization. What You’ll Do
Support Account Managers in managing and growing existing client relationships and prospects Serve as a key point of contact for customer needs, ensuring clear communication and follow-through Manage the full quoting and order process, including deal registration, order placement, and status updates Coordinate with internal teams (Purchasing, Finance, Project Management, Engineering) to ensure accurate and timely execution Build and maintain strong relationships with vendors, manufacturers, and distributors Assist with new client onboarding and support customer account setup and issue resolution Participate in customer meetings, project kickoffs, and strategic planning sessions as needed Engage in weekly sales meetings, pipeline discussions, and marketing initiatives Support vendor certifications and maintain knowledge of partner programs Collaborate across teams to support active client projects and ongoing account growth Manage pricing, discounts, and customer expectations to ensure satisfaction and margin alignment Make day-to-day decisions that support client success and business objectives Key Qualifications
2–3 years of experience in a VAR, IT solutions provider, or related environment Proven success in customer service, sales support, or account coordination Strong interest in sales with a desire to grow and earn commission Excellent communication and interpersonal skills Highly organized with strong attention to detail and follow-up Ability to manage multiple priorities in a fast-paced environment Team-oriented mindset with a proactive and solutions-driven approach Benefits
At BlackHawk Data, we provide a comprehensive benefits package to support your well-being in and out of work. This includes:
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Sprachkenntnisse
- English
Hinweis für Nutzer
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