Über
Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you've got big plans
so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role
This Support Associate position involves working in a high energy, dynamic, and rewarding team environment focused on delivering best-in-class support. This individual will be responsible for ensuring each transaction is processed within Millipore guidelines, values and customer specifications. As a Support Associate, this individual will learn a number of different skill sets. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility. You will use Oracle, Lotus Notes, Business Objects and other applications that house customer information to research and maintain customer account information. When needed, you will be tasked with investigating issues, record lost or damaged orders, handle complaints, credit and/or rebill requests, solve situations related to orders, shipments or other customer related matters. Being able to respond to customer and sales inquiries and resolve issues quickly, competently and professionally is key to this position. Who You Are
Minimum Qualifications: High School Diploma or equivalent 1+ years of customer service experience Preferred Qualifications: Demonstrate strong interpersonal communication and written skills, proactive problem-solving skills, and the ability to multitask effectively Excellent listening and telephone communication skills Highly motivated and organized, with attention to prioritizing incoming tasks Associates degree or higher education Knowledge of Oracle system and PC applications Multilingual skills (French and Spanish) Strong knowledge around Millipore's organizational structure, business practices and customer base. Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism. Pay Range for this position: $24.00-$39.00 per hour. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.