Über
We're a proud major player in the residential home services business for over four decades. Our company has 1,000+ employees across Virginia, Maryland, DC and Delaware. Schedule: MondayFriday, 8:00 AM5:00 PM; some Saturdays required during busy season Compensation: $22/hour + monthly bonus potential (up to $18,000 annually) Key Responsibilities
Managing the sales dispatch board with a strong focus on lead value and prioritization Scheduling appointments strategically to maximize revenue per lead Ensuring accuracy and visibility in Probook and Centah Completing confirmation calls, auditing canceled leads, and verifying all required documentation Supporting smooth handoffs and workflow between Sales, Service, and Install teams Holding team members accountable for process compliance Monitoring lead progress and proactively addressing scheduling gaps or stalled leads Assisting with daily operational coordination to ensure optimized routes and technician efficiency Communicating effectively with internal teams to maintain alignment and minimize fall-off Participating in the evening and weekend cell phone rotation to ensure continuous technician support and coverage Expectations & Success Metrics
Dispatch accuracy and effective lead optimization Proactive scheduling and timely follow-through on all leads Data accuracy and documentation compliance within Probook and Centah Collaboration with Sales Reps, Service, and Install teams Demonstrated impact on revenue per lead and reduction of fall-off Ability to maintain a balanced board while identifying opportunities for improvement F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
Sprachkenntnisse
- English
Hinweis für Nutzer
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