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About the Role We are seeking a highly skilled and motivated CRM Data Scientist to join our dynamic team. In this role, you will be instrumental in analyzing and optimizing customer journeys within our CRM systems, developing innovative automation strategies, and enhancing our marketing effectiveness through data‑driven insights. Your expertise will support the development of personalized content and product recommendations by building and refining machine learning models. Collaboration is key, as you will work closely with IT, Business Intelligence teams, and Product Owners to ensure data quality, governance, and the successful implementation of data‑driven use cases. This position offers an excellent opportunity to contribute to a forward‑thinking organization that values innovation, teamwork, and professional growth.
Qualifications The ideal candidate holds a completed degree in Data Science, Computer Science, Statistics, Mathematics, or a related field. You should have proven experience working with CRM systems and Business Intelligence tools, with a solid understanding of data management and analysis. Experience in the retail or e‑commerce environment, familiarity with cloud platforms, and knowledge of data engineering are highly desirable. MLOps skills are a plus, demonstrating your ability to deploy and maintain machine learning models effectively. Strong communication skills are essential to articulate complex analytical concepts clearly, and fluency in German is required for this role.
Responsibilities
Analyze and optimize customer journeys within the CRM platform, identifying opportunities for automation and enhancement.
Conduct campaign performance analysis, including tracking key metrics, evaluating target group impact, and applying attribution models and A/B testing methodologies.
Create and segment customer groups, developing and refining machine learning models to personalize content and product suggestions.
Process, clean, and analyze large datasets from CRM, Business Intelligence, and ERP systems to derive actionable insights for marketing and customer relationship management.
Collaborate closely with IT, BI teams, and Product Owners to ensure data availability, quality, and compliance with governance standards, supporting the implementation of data‑driven initiatives.
Benefits
Enjoy flexibility and work‑life balance through a blend of three days in the office in Rain and remote work options, along with flexible working hours and 30 days of annual leave. Up to 10 additional flex days are available each year.
Become part of a supportive and welcoming team that functions like a second family, with a strong onboarding process and a culture rooted in mutual support and collaboration.
Prioritize your health with comprehensive wellness programs, including corporate fitness initiatives and the option to lease bicycles at favorable rates, promoting overall well‑being and balance.
Benefit from ongoing professional development with targeted support and personalized growth programs designed to help you realize your full potential and advance your career.
Receive competitive compensation above industry standards, including holiday and Christmas bonuses, a company pension scheme, and exclusive employee discounts on top brands. Additionally, enjoy a 20% employee discount for personal purchases.
Make a meaningful impact by contributing innovative ideas and helping shape the future of our company, leaving a positive footprint in the organization and the community.
Equal Opportunity Dehner Gartencenter GmbH & Co. KG is committed to fostering an inclusive and diverse workplace. We believe that a variety of perspectives and backgrounds enrich our company culture and drive innovation. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or religious beliefs. Our hiring practices are designed to ensure fairness and equal opportunity, providing a welcoming environment where everyone can thrive and succeed.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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