Sales Reporting and Analytics Analyst (SAS/ SQL/ Excel)- HybridBlue Cross Blue Shield of Arizona • United States
Sales Reporting and Analytics Analyst (SAS/ SQL/ Excel)- Hybrid
Blue Cross Blue Shield of Arizona
- United States
- United States
Über
At AZ Blue, we have a hybrid workforce strategy called Workability that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite, or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one‑on‑ones, training, and team building
Please note that onsite requirements may change in the future, based on business need and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This hybrid work opportunity requires residency within the State of Arizona.
Purpose of the Job
Responsible for the development of Reporting and Analytics tools to support driving more accurate and profitable business decisions.
Develop and support customer‑facing reporting and insight to improve the effectiveness and value of sales interactions with clients and brokers.
Work with IT to ensure key metrics and other data related information is available to the Sales Organization through the CRM application.
Support ad hoc and project‑based reporting and analytics needs (benchmark light, incentive comp planning, broker business reviews, business planning, etc.).
Qualifications
Required Work Experience
2 years of experience working with data and information in an analytical role
1 year of experience with Business Intelligence/Data Visualization tools
1 year of experience with forecasting and projections related to revenue and business growth objectives
Required Education
High School Diploma
Required Licenses
N/A
Required Certifications
N/A
Preferred Work Experience
5 years of experience within the Health Insurance Industry
1 year of experience with Customer Relationship Management applications (MS Dynamics, Salesforce)
2 years of experience working with ERP and Data Lake source systems
Preferred Education
N/A
Preferred Licenses
N/A
Preferred Certifications
N/A
Essential Job Functions and Responsibilities
Work collaboratively with IT and other internal departments to acquire and consume key data sources
Create client‑facing reports with the input of the sales team
Be involved in internal sales related projects requiring reporting, specifically business planning and forecasting/projections
Develop and support client profitability models for Sales
Develop and support broker performance metrics scorecard and associated reporting
Work collaboratively with IT to develop key client, broker and sales performance metrics to be delivered via CRM
Convert complex data from multiple sources into meaningful, professional, and easy-to‑understand formats for various audiences
Assist in the creation of business models to align incentive compensation plans to revenue and membership projections annually
The position requires a full‑time work schedule. Full‑time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
Perform all other duties as assigned.
Required Competencies
Required Job Skills
Strong PC proficiency
Project management skills
Knowledge and proficiency with Business Intelligence and Data Visualization applications
Required Professional Competencies
Excellent analytical and problem‑solving capabilities with special attention to accuracy and detail
Ability to understand business requirements and processes and translate them to technical application
Self‑starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests; ability to facilitate cross-functional teams with internal stakeholders.
Ability to orally communicate effectively in a 1‑on‑1 or group setting.
Ability to identify issues and drive them to resolution.
Act with diplomacy and sensitivity with our clients and internal departments.
Ability to manage time effectively.
Maintain confidentiality and privacy.
Required Leadership Experience and Competencies
N/A
Preferred Competencies
Preferred Job Skills
Understanding of health insurance and related specialty products
Preferred Professional Competencies
Knowledge of a wide range of matters pertaining to the organization's sales and service operations.
Preferred Leadership Experience and Competencies
N/A
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
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Sprachkenntnisse
- English
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