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Roaming IT Technician
Advanced IT Services
- Bradford, England, United Kingdom
- Bradford, England, United Kingdom
Über
*Company:* Advanced IT Services
*Location:* Bradford Area
*Salary:* £27,100 per year
*Hours:* 37.5 hours per week – Full-time, 52 weeks
*Contract Type:* Permanent
*Work Location:* In-person, across multiple primary school sites
*About Advanced IT Services*
Advanced IT Services (AIT) is a forward-thinking provider of fully managed IT solutions with a special focus on the education sector. For over 25 years, we’ve delivered innovative, cloud-first, server-less technology to schools across the UK. Our mission is to make IT seamless, accessible, and cost-effective for every user—from the classroom to the office.
We pride ourselves on being responsive, people-focused, and committed to empowering learning through dependable technology. At AIT, you’re more than just an employee—you’re part of a close-knit team making a real difference in schools every day.
*The Role*
We’re looking for a *skilled and motivated ICT Technician* to join our expanding team in the Bradford area. This role involves providing *day-to-day IT support across a cluster of primary schools*, with a *rota-based schedule* that ensures coverage and continuity across all sites.
You will be *based at one main site*, with regular travel to surrounding schools in the area to support end-users, troubleshoot issues, and maintain IT systems. You’ll work closely with our 1st and 3rd line teams and contribute to delivering a high standard of IT support within an educational environment.
*Key Responsibilities*
* Deliver on-site technical support at a primary school and rotate across a cluster of nearby schools as scheduled.
* Provide 1st line support for hardware, software, and connectivity issues.
* Install and configure IT equipment including desktops, laptops, printers, and classroom AV systems.
* Troubleshoot common issues with Windows, Office 365, and general networking (DNS, DHCP, file permissions).
* Maintain school IT systems including updates, backups, and user account management via Active Directory.
* Assist with mobile device management, including Apple and Windows-based systems.
* Collaborate with AIT’s wider technical team to escalate complex issues when needed.
* Maintain accurate records of work completed, equipment used, and issues resolved.
* Travel between sites as part of a scheduled support rota (mileage covered where applicable).
*Essential Technical Skills*
* Installation and configuration of IT hardware and software
* Microsoft Windows 10 and above
* Experience with Windows Server (2012 R2 and above)
* Understanding of Active Directory, DHCP, DNS, Group Policy
* Office 365 admin experience, including Exchange Online and PowerShell
* Hardware and basic networking troubleshooting skills
*Desirable Skills*
* Experience supporting Capita SIMS
* Familiarity with Apple devices and MDM solutions
* Knowledge of Veeam Backup, Microsoft Azure, and Ubiquiti networks
* Understanding of VoIP, IP CCTV, and access control systems (e.g. Paxton)
*What We’re Looking For*
* Minimum 2 years’ experience in a 1st line or school-based IT support role
* Strong communication and customer service skills
* Able to work independently and manage time across multiple locations
* Full UK driving licence and access to a vehicle (essential)
* Friendly, calm, and professional attitude when working with staff and students
* Willingness to undertake ongoing training and development
*Safeguarding Statement*
Advanced IT Services is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check and satisfactory references.
*Qualifications Required*
* 5 GCSEs including Maths and English at grade C or above
*OR*
* Equivalent professional IT qualification (e.g. CompTIA, Microsoft certification)
*What We Offer*
* £27,100 annual salary
* Career development and internal progression opportunities
* Additional leave and employee benefits
* Life insurance
* Company pension
* Regular team events
* Supportive, close-knit work environment
If you're passionate about IT and want to support education by delivering excellent day-to-day tech support across local schools, we'd love to hear from you!
Job Types: Full-time, Permanent
Pay: £27,100.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Employee discount
* Life insurance
Work Location: In person
Sprachkenntnisse
- English
Hinweis für Nutzer
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