Director, Sales

An exempt senior‑level role responsible for building and managing a robust sales pipeline within the UK & Ireland market. The incumbent will engage with CXO‑level clients, collaborate with Sales Representatives, Solution Architects, Sales Engineers, and partners, and craft compelling value propositions. The role requires strategic thinking, analytical skills, cross‑functional teamwork and expertise in selling complex CX solutions and technology services.

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• Accelerate revenue and market presence by spearheading initiatives to significantly increase revenue, pipeline, and market share for Concentrix
  
• Consistently meet or exceed quarterly and annual revenue and pipeline targets
  
• Craft compelling value propositions that clearly differentiate Concentrix in the market
  
• Actively participate in key industry events to expand networks and identify new opportunities
  
• Formulate and execute targeted vertical or sector sales strategies
  
• Sustain and grow a robust sales pipeline that supports ongoing growth
  
• Collaborate with stakeholders across Concentrix business units to expand reach and adoption of all Concentrix solutions
  
• Lead and manage contract negotiations in collaboration with internal stakeholders
  
• Build and maintain long‑term strategic client relationships
  
• Support internal and external sales enablementEnsure high levels of customer satisfaction and client experience
  
• Be prepared for moderate travel to support role responsibilities
  

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• Highly motivated self‑starter who thrives in a fast‑paced, dynamic environment
  
• Strong results orientation with a track record of exceeding objectives
  
• Deep experience in CX solutions that combine people and technology solutions with proven success selling complex transformational CX operations
  
• Prior experience in Software, Infrastructure, Platform, or Contact Center environments including SaaS, IaaS, PaaS, and CCaaS
  
• Preferred experience in Product and Cloud Engineering, Application Development, CX Technology (CRM and CCaaS), and Data Analytics and Engineering
  
• Exceptional communication and executive‑level presentation skills
  
• Strong negotiation skills with the ability to build mutually beneficial relationships
  
• Demonstrated leadership capabilities and ability to inspire partnerships
  
• Consultative selling expertise with a client‑centric approach
  
• Strong collaboration and influencing skills in a team‑based environment
  
• Resourceful problem‑solver with innovative thinking
  
• Recognized as a trusted advisor by customers and colleagues
  

Concentrix is an equal opportunity employer. We are committed to equal employment opportunities and a work environment free from discrimination and harassment. xcfaprz All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected classification.