Über
We are seeking a technically fluent, editorially sharp AI Content Engineer to join our Marketing team. This is a true hybrid role, equal parts content practitioner and AI systems builder. This is designed for someone who is just as comfortable structuring a content model as they are commissioning a great piece of writing. You will own both the craft and the infrastructure: developing compelling cybersecurity content while also building and optimizing the AI-powered tools, agents, and workflows that make our content operation faster, smarter, and more scalable. The ideal candidate brings cybersecurity domain knowledge, strong editorial instincts, and hands-on experience implementing AI tools in a production content environment. You understand how to translate complex security conceptsincluding Managed Detection and Response (MDR), SOC operations, AI/ML, and incident responseinto clear, compelling narratives for both technical and executive audiences. And you know how to build the systems that make producing that content repeatable at scale. This role sits at the intersection of content strategy, editorial execution, and marketing technology and requires genuine depth on both sides. What You Will Be Doing?
AI-Assisted Content Creation & Development:
Use AI-powered content tools to generate first drafts of cybersecurity content and refine them through expert editing and quality assurance. Develop and manage technical and promotional materials including:
White papers Product sheets Technical briefs Battle cards Data sheets Customer case studies Security reports Executive thought leadership
Create engaging content for digital channels, including:
Websites and landing pages Blog articles and thought leadership Social media campaigns Email marketing content Video scripts and multimedia assets
Ensure all content is accurate, technically sound, and aligned with brand voice and messaging standards. Technical Editing & AI Output Validation:
Review and validate AI-generated content to ensure technical accuracy, clarity, and credibility; Translate complex cybersecurity topicsincluding MDR operations, threat detection, SIEM, EDR/XDR, and incident responseinto clear and accessible language for diverse audiences; Collaborate with cybersecurity SMEs, SOC analysts, product teams, and sales engineers to validate technical content and strengthen thought leadership positioning. Visual & Multimedia Content Coordination:
Coordinate with designers or leverage AI design tools to develop:
Slides and presentations Infographics Data visualizations Video scripts and multimedia content
Ensure visual elements accurately represent security architecture, MDR capabilities, and threat intelligence insights while maintaining brand consistency. AI Content Operations & Workflow Management:
Design and manage AI-assisted content workflows to improve production speed while maintaining editorial quality; Maintain editorial calendars and ensure timely delivery of marketing materials; Continuously review and optimize existing content to ensure accuracy, relevance, and performance; Measure content performance and provide data-driven recommendations for optimization and improvement. What You Will Bring?
Required Qualifications: Bachelor's degree in Marketing, Communications, English, Journalism, Technical Writing, or a related field. 5+ years of experience in content marketing, technical writing, editorial management, or a related role. Experience in creating technical and promotional content within cybersecurity, MDR, or IT security industries. Experience using AI tools for content generation and workflow optimization (e.g., Claude, Jasper, generative AI platforms, AI writing tools). Exceptional writing, editing, storytelling, and proofreading skills with strong attention to technical accuracy. Ability to evaluate and refine AI-generated content to ensure clarity, credibility, and technical precision. Proficiency in grammar, syntax, and style guidelines (e.g., AP Style, Chicago Manual of Style). Experience with content management systems (CMS) and digital publishing platforms. Understanding of SEO best practices and web content optimization. Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment. Desired Qualifications: Strong understanding of cybersecurity fundamentals and MDR concepts, including:
SIEM SOC Operations EDR/XDR Threat Detection Incident Response
Experience with Adobe Creative Suite, Canva, or similar design tools. Familiarity with marketing automation platforms such as HubSpot or Marketo. Experience creating data visualizations, infographics, and multimedia content. Understanding of video production and multimedia storytelling. Certification in technical writing, content marketing, or AI-driven content strategy. What It's Like Working Here
Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? What does our Compensation and Benefits package entail? Competitive salary with bonus potential Comprehensive health benefits with generous employer contributions for medical, dental, and vision Additional Ancillary Benefits offered at 100% employee contribution Unlimited PTO (Paid Time Off) policy Paid Parental and Military Leave Dental and Vision Plan Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage Additional Voluntary Life Insurance coverage 401(k) Plan with Matching Program Mines Employee Assistance Program Monthly Wellness Initiatives Optional Pet Benefits Discount Plan We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Thank you for helping us maintain a safe and trustworthy hiring experience. Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to "Do what's best for our employees," and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Mental and Physical Requirements It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. Physical: Stationary position for extended periods of time. Constantly operate a computer. Occasionally you may be required to move equipment or other items up to 20 lbs. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Mental: Must be able to apply
Sprachkenntnisse
- English
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