Sales Development Representative

Xtel Communications, Inc.

United States

United States

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Founded in 1994, Xtel Communications, Inc. specializes in delivering cutting‑edge voice and data solutions, including Unified Communications, Network Security, Cybersecurity, Network Connectivity, and Voice services. The company operates and monitors its network and voice platforms from strategically located data centers in Philadelphia, PA, Newark, NJ, Baltimore, MD, and Plano, TX. With a focus on innovation and reliability, Xtel is committed to providing businesses with secure and efficient communication services. Role Description
This is a full‑time, on‑site position in Mt. Laurel, NJ, or a remote US Sales Development Representative. We are seeking a
high‑caliber Sales Development Representative (SDR)
to drive the front end of our sales cycle and generate qualified pipeline. This is a
technical outbound role
requiring a hunter’s mentality and the ability to engage IT and security leaders in meaningful conversations. You will identify and qualify opportunities across SMB, Enterprise, and SLED markets—connecting complex infrastructure and cybersecurity solutions to real business outcomes. Core Responsibilities
Strategic Prospecting:
Execute multi‑channel outreach (cold calling, email, LinkedIn) to high‑value targets within the
UCaaS, Cybersecurity, and Managed Services
sectors. Technical Qualification:
Conduct structured discovery calls to assess
Current environment (cloud, network, security stack) Key pain points (uptime, security gaps, user risk) Qualify opportunities based on fit, urgency, and buying signals
Territory Management:
Engage across SMB, Enterprise, and SLED segments:
SMB: high‑velocity outreach and qualification Enterprise: multi‑threading into technical and business stakeholders SLED: awareness of longer cycles and procurement processes
Pipeline Collaboration:
Partner closely with Account Executives to ensure a seamless handoff of qualified leads and provide strategic insights on prospect pain points. Ensure clean, actionable handoff of qualified opportunities. Solution Mapping:
Articulate the value of
Zero Trust
frameworks, endpoint security, and unified communications to both technical buyers (CTOs/CISOs) and business executives. Core Profile:
1–3 years in an SDR/BDR or outbound sales role Proven ability to generate meetings and pipeline through outbound efforts Strong work ethic, resilience, and competitive mindset
Domain Expertise:
Proven track record in selling or supporting
UCaaS ,
Cybersecurity
(Endpoint, Network, or Identity), and
Internet
solutions. Market Versatility:
Demonstrated success navigating different sales motions:
SMB:
High‑velocity, transactional cycles. Enterprise:
Strategic, multi‑threaded consensus building. SLED:
Knowledge of government contracts, RFPs, and the specific regulatory hurdles of the public sector.
Infrastructure Fluency:
Solid understanding of networking fundamentals (Fiber, SD‑WAN, 10Gbps+ port capacities) and how they integrate with cloud‑based security stacks. Communication:
Exceptional verbal and written skills, with the ability to distill complex technical specifications into persuasive, ROI‑driven narratives. CRM/Sales Stack:
Proficiency in Salesforce, Outreach/Salesloft, and LinkedIn Sales Navigator. Security Knowledge:
Familiarity with modern security architectures (e.g., SASE, SOC‑as‑a‑Service, or Ransomware mitigation). Communication Tech:
Deep understanding of the SIP/VoIP landscape and the transition from legacy POTS lines to cloud‑native platforms.
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United States

Sprachkenntnisse

English

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