Customer Service Representative

Job Description

FULL-TIME CUSTOMER SERVICE REPRESENTATIVE
Diehl Collision of South Hills – Pittsburgh, PA

Diehl Collision of South Hills is growing and looking for a motivated, professional Customer Service Representative to join our team full time!

If you enjoy helping people, staying organized, and being part of a fast-paced automotive environment, this is a great opportunity to build your career with one of the region’s most trusted collision centers.

• Greet customers in person and over the phone

• Schedule repair appointments and manage daily workflow

• Communicate repair updates to customers

• Coordinate with insurance companies

• Process paperwork and maintain accurate records

• Provide exceptional customer service from drop-off to delivery

• Strong communication and interpersonal skills

• Professional appearance and positive attitude

• Ability to multitask in a busy environment

• Basic computer skills

• Previous customer service or automotive experience preferred (but not required)

• Competitive pay

• Full-time hours

• Health, dental, and vision benefits

• 401(k) with company match

• Paid time off

• Opportunity for growth within Diehl Automotive

Join a team that values professionalism, teamwork, and delivering an exceptional customer experience.

Apply today and become part of the Diehl Difference at Diehl Collision of South Hills!