Über
What we offer
Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security
Job Description
1. Schedule mobile service appointments, and technician availability
2. Confirm appointments and provide service updates
3. Address customer concerns promptly.
4. Ensure technicians have tools, parts, and schedule information to complete the appointment efficiently and professionally
5. Update the customer's service records and track performance. Report on all mobile service activities
6. Maintains a professional attitude and assists management with customer concerns as needed
7. Maintain a level of personal appearance consistent with the standards set by the dealership
8. Employees may be needed at any time to perform other duties as assigned
Qualifications and Education Requirements
• High School Diploma or equivalent
• 2+ years in service operations, customer service, or dispatching
Preferred Skills
• Familiarity with automotive industry and mobile service operations
• Excellent communication and organizational skills
• Knowledge of computer systems
• Microsoft office
• Knowledge of CRM software
Sprachkenntnisse
- English
Hinweis für Nutzer
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