Customer Service & Sales Representative

Job Description

*This is not a remote position - this role is in our office in Seaside, OR*

Are you ready to replace your job with a career? GROW with FARMERS!

Join Our Team at the Farmers Insurance Gordon Smith Agency - Where Sales & Customer Service Meets Opportunity!

Are you a people person who enjoys helping others and thrives in a fast-paced, goal-oriented environment? Were looking for a Customer Service & Sales Representative to join our team and play a key role in supporting our clients and growing our business.

As an important piece of our Farmers Insurance agency, you'll build strong relationships with customers, assist with their insurance needs, and contribute to new business growth. Were seeking someone who is friendly, dependable, and motivated to succeed and build a career whether you're already licensed or eager to become licensed (well help those who are motivated to start a career).

Upon applying for this position, you will be sent an assessment to your email which must be completed to be considered for this opportunity!

Hourly Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Paid Time Off (PTO)

Team Activities

Leadership Program

• Handle all incoming calls from clients and potential customers.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Prospecting and generating new business through leads & referral sources.
• Maintain client relationships with follow up phone calls.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.

• Minimum one (1) year of customer service and/or sales experience in a professional office setting or retail environment is required.
• Experience using Microsoft Office programs (Outlook, Word, Excel) is required.
• Familiar with multiple computer platforms (Windows, Google, etc.) is required
• Bilingual: English and Spanish is highly preferred
• Previous insurance, real estate, hospitality or banking industry experience highly preferred.