Licensed Insurance Customer Service

Job Description

Are you looking for a meaningful part-time career with a locally owned business thats backed by one of the most trusted national brands in America?

Were a locally owned and operated Allstate agency right here in Defiance, Ohio, and were hiring a motivated Licensed Customer Service Professional to join our team in our Defiance office.

This is a part-time, in-office only position (no remote work). Were looking for someone who can work 1525 hours per week, Monday through Friday during regular business hours. The exact schedule and weekly hours are flexible and can be adjusted week-to-week to fit your life.

With us, youll deliver outstanding customer service while helping grow the agency through cross-selling and building strong, long-term relationships in the Defiance community. You will use your insurance knowledge to educate customers, offer the right Allstate products, and provide trusted advice that protects families and assets.

If youre licensed, dependable, and enjoy helping people, this is a great opportunity to build a rewarding career with a strong local team that has the full support of the Allstate brand.

What we offer:

Flexible part-time hours (1525 per week)

MondayFriday daytime schedule

In-office position in Defiance, Ohio (no remote)

Locally owned agency with national brand strength

Supportive team environment

Hourly Base Salary + Commission

Flexible Schedule

Hands on Training

Career Growth Opportunities

Weekly Team Meetings

Team Building Events

Home/Work Life Balance

Appreciation Lunches

Collaborative Work Environment

Community Involvement

Bonus Opportunities

• Provide outstanding customer service on every call, walk-in, email, and in-person interaction
• Cross-sell Allstate products to existing customers to better meet their protection needs
• Help protect customers by recommending the right Allstate coverages
• Educate customers on how to protect their families, homes, vehicles, and assets
• Serve the Defiance community by helping them prepare for lifes uncertainties
• Follow up with customers to ensure they have the coverage they need and maintain positive, long-term relationships

• Property & Casualty Insurance license is required.
• Strong customer service orientation with an interest in sales (previous customer service or sales experience preferred)
• Confident, self-motivated individual who works well independently
• Excellent verbal and written communication skills
• Ability to multi-task, follow through, and consistently follow up