Mobile Member Service Representative - Bilingual

Job Description

We're Hiring: Bilingual Mobile Member Service Representative

Location: Various locations, NM

Schedule: Varies Mon–Fri, 8:00 AM–7:30 PM; Sat, 8:30 AM–1:30 PM

Status: Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is looking for a Bilingual Mobile Member Service Representative to join our team! In this role, you'll support our members by processing accurate financial transactions and connecting them with the best financial tools and advice to help them thrive.

GCU offers a comprehensive benefits package to support your overall well-being.

Key responsibilities include:

• Cross-sells products and services, makes beneficial referrals, and follows up on referrals.
• Show compassion when talking to members. Financially empower members with the best tools.
• Appropriate handling of the cash drawer within the limits of GCU's cash handling policy.
• Flexibility to move between branches/departments.
• Willingness to learn new areas of the credit union.

Requirements:

• Experience: Up to six months of similar or related experience.
• Education: High School Diploma or equivalent.
• Bilingual in Spanish and English is required, including the ability to understand and speak fluently.
• This position requires frequent and/or periodic travel between GCU locations.
• Employees are responsible for maintaining valid insurance and a valid driver's license for any vehicle used for business purposes.

Physical Requirements:
This position requires regular walking, talking, and hearing, and may involve long periods of standing or sitting. Occasional light lifting, bending, and reaching may be required.

Additional Info:
After your application is reviewed, you may receive an email invitation to complete a short skills assessment. A computer is required to complete the assessment. If you don't have access to one, please contact us at or to schedule a time at one of our branches.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).