Customer Service Associate

Job Description

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:

$50,000

• Identify common customer issues and bring them to the attention of the team
• Reply to incoming calls from customers including products and service questions, general information, and complaints
• Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
• Maintain customer accounts and update with new