Customer Service Representative

Job Description

ABOUT US:

Regal Car Sales and Credit is a Buy Here Pay Here Car Dealership with over 30 years in business. We pride ourselves on a no hassle, customer first experience and that's where you come in! With 14 locations across Oklahoma and Missouri we offer a family style atmosphere with internal advancement opportunities.

JOB DESCRIPTION:

As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle. Your responsibilities will include:

• Building and Maintaining Open, Honest, and Timely Communication with our Customers whether via Phone, Text, E-mail, or In-Person
• Demonstrate Excellent Phone Skills
• Assist Customers with the Application and Qualification Processes
• Communicate to Customers the Requirements to Purchase a Vehicle with Regal Car Sales and Credit
• Maintain Your Active Customer Database within our Company-Wide CRM Software
• Attend to Your Own Follow-Ups, Schedule Customer Appointments, and Respond to Electronic Leads as Needed.
• Demonstrate Excellent Face-to-Face Communication Skills
• Maintain Paperwork as Necessary for Customers
• Maintain a Good Driving Record

BENEFITS:

• Medical and Health Savings