Customer Support Specialist

Job Description

Salary: $18.00 / Hourly

Raise the Bottom is a busy outpatient substance abuse treatment facility with 3 locations in Pocatello, Boise and Nampa! We are searching for a Customer Support Specialist to join our team and work from both our Boise and Nampa Office, this will be a rotating schedule between the two clinics. The ideal candidates are honest, non-judgmental and have a passion for helping those who suffer from addiction. The Customer Support Specialists primary roles are checking patients in (front desk), completing new patient intakes and faxing / receiving medical records.

RTB specializes in Medication Assisted Treatment and thus, we utilize Methadone, Suboxone and other medications in conjunction with counseling. We are not an abstinence only substance abuse treatment facility.

Clinic Hours:
- Monday - Friday: 6am - 12pm
- Saturday - CLOSED
- Sunday: CLOSED

Working Hours:

- Monday - Friday: 5:45 - 1:45

Hours may vary depending on the day.

This is a full time position, and requires an early morning, 5:45 am start, Monday - Friday.

Raise the Bottom offers outstanding medical benefits along with vision, dental, 401k plan, gym membership and a generous PTO plan that begins accruing upon hire and increases based on years of service. Our PTO plan is as follows:

11 Paid Federal Holidays, AND
0 -24 months 15 days
25 60 months 20 days
61 120 months 25 days
121 months and above 30 days

Medical benefits will be available on the 1st day of the month following your month of hire.

Raise the Bottom is locally owned and operated and thus, decisions, policies and changes are made right here, in real time, with no red tape. RTB has a great, team-oriented atmosphere and we believe in keeping both our patients and employees healthy and happy! If you are interested in this position, please submit your resume.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance