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Technical Server Support Information Technology College Station, TXREYNOLDS & REYNOLDS COUnited States

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Technical Server Support Information Technology College Station, TX

REYNOLDS & REYNOLDS CO
  • US
    United States
  • US
    United States

Über

As a member of our Technical Server Support team, you will provide technical support for Reynolds POWER Application Servers and related computer equipment, such as electronic document management and customer facing kiosks. Our support is provided 24/7, primarily by telephone, to the customer base and to Reynolds on-site technicians.
This role requires you to develop and maintain a high degree of technical knowledge and ability supporting server hardware, Linux, and proprietary software as well as evaluate new products. You will also have the opportunity to recommend changes to new and existing documentation and products to enhance reliability, and support and repair internal Production servers located in company datacenters as well as QA/Testing servers throughout the company.
This is a fast paced, ever‑changing environment where you will provide insight and recommendations for existing products and create technical documentation.
Requirements
Solid troubleshooting ability
2 years experience or equivalent technical school degree
Strong verbal and written communication skills
Self‑motivated
Technical documentation skills, a plus
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation, sick days, and holidays
Hybrid work schedule based on position eligibility; eligible associates may work from home up to two days per week after training
Referral bonuses
Professional development and training
Promotion from within
Associate discounts for cell phones, cars, computers, entertainment, and more
On‑site dining facility offering complimentary breakfast and lunch
On‑site medical center
Fitness center
Wide variety of sports and social leagues and volunteering initiatives
Reynolds and Reynolds is an equal opportunity employer.
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  • United States

Sprachkenntnisse

  • English
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