Sales/Salesforce Strategy & Operations Sr Program ManagerDynatrace • United States
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Sales/Salesforce Strategy & Operations Sr Program Manager
Dynatrace
- United States
- United States
Über
The Transformation Office consists of industry‑leading professionals dedicated to revolutionizing our internal operations and driving continuous improvement across Dynatrace. The mission is to transform business operations (people, process, technology) to enable the company to scale to our next billion in revenue.
As a Senior Program Manager, you will be part of our centralized Strategy & Operations Team. Your role will be critical, highly visible, and responsible for leading enterprise‑wide, cross‑functional transformation programs from strategy through execution—aligning stakeholders in a matrixed organization, establishing governance, driving adoption and change, and measuring outcomes.
This role will allow you to translate strategy into executable roadmaps, manage multiple workstreams, and ensure delivery against scope, timeline, dependencies, and value realization. It operates in highly ambiguous, high‑impact problem spaces and is accountable for delivering outcomes while shaping problems and aligning leadership on direction.
Key Responsibilities Include
Leading transformation projects/programs of varying scale, end‑to‑end across people, process, data and technology (including multi‑phase, multi‑workstream delivery, complex dependencies, and change enablement).
Tracking and communicating program status, risks, success metrics, and dependencies with associated business impacts to internal stakeholders.
Driving executive decision‑making by framing options, tradeoffs, and recommendations across complex cross‑functional initiatives.
Identifying cross‑functional dependencies and working with stakeholders to align expectations and deliver timely outcomes.
Defining success metrics and value realization plans (financial, operational, strategic) and ensuring benefits are realized post‑implementation.
Driving process transformation: current‑state assessment, process design/standardization, control points, metrics, and handoffs across functions.
Driving technology/platform transformation in partnership with product/engineering/IT: requirements gathering, release planning, integration dependencies, data considerations, readiness, and cutover planning.
Championing a culture of shared ownership, constant transformation, and urgency.
Collaborating with program sponsors to deliver presentations to executive audiences.
Managing external partners (vendors/consultants): scope, deliverables, milestones, and quality.
Becoming a trusted advisor and partner to business stakeholders.
Influencing at all levels of the organization.
This is a remote‑eligible position. Candidates within a 45 mile radius of Boston, MA; Detroit, MI; or Denver, CO will be required to work hybrid (2 days per week) from the respective office. All candidates must work EST hours.
Minimum Requirements
8–10 years of relevant experience.
Bachelor’s degree required.
Preferred Requirements
Previous experience working or supporting Salesforce and Sales Strategy Programs/Projects.
Proficiency with program management and execution tools/methods (Agile/Waterfall/Hybrid).
Demonstrated success leading enterprise‑scale transformations, including multiple workstreams and senior stakeholder management.
Experience partnering directly with VP‑ and C‑suite‑level leaders on enterprise‑critical initiatives with material business impact.
Experience with transformation governance and operating rhythms (steering committees, executive reporting, RAID management).
Strong interpersonal leadership, presentation, and communication skills.
Proficiency with business process, operations, and metrics definition best practices.
Detail and action‑oriented self‑starter.
Excellent executive communication, facilitation, and conflict/decision management skills.
Why You Will Love Being a Dynatracer
A one‑product software company that creates real value for the largest enterprises and millions of end customers globally.
Working with the latest technologies at the forefront of innovation across diverse domains.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment fostering innovation, creative collaboration, and growth.
A globally unique development program that recognizes potential, promotes strengths, and supports career goals.
An international perspective shaped by a diverse team.
Relocation assistance for starting a new country.
Attractive compensation, stock options, and numerous benefits.
Compensation And Rewards DOE, salary $130K – $155K, plus Health, Dental, Life, STD, LTD, 401(k), PTO. Total compensation may vary depending on candidate experience, education, and location.
Equal Employment Opportunity All your information will be kept confidential according to EEO guidelines. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult to use this site, please contact careers@dynatrace.com. Dynatrace participates in E‑Verify. Right to work information is available in English and Spanish. EEO is the Law.
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Sprachkenntnisse
- English
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