Insurance Customer Service Representative

Job Description

Join the SYRACUSE LOCAL GEICO OFFICE as an Insurance Customer Service Representative, where your passion for helping others and your positive outlook can truly make a difference. Nestled in the vibrant city of Syracuse, New York, our office is the hub where dedicated professionals come together to provide exceptional service to our valued clients. In this role, you will be at the frontline, engaging with policyholders to address their inquiries, resolve issues, and ensure satisfaction with their insurance coverage. We are looking for someone who is not only personable and proactive but also keen on building strong relationships with our customers, guaranteeing their continuous trust and loyalty. If you thrive in a collaborative environment and are eager to contribute to a welcoming atmosphere, we invite you to bring your skills and enthusiasm to our team. Apply today and become an integral part of our community-focused office!

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Retirement Plan

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Provide exceptional customer service and support.
• Schedule appointments for sales staff to meet prospective customers.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Bilingual, fluent in both English and Spanish is beneficial.
• No insurance experience required but must be willing to learn
• Commitment to excellence, willingness to work hard, and willingness to go the extra mile.