Sales Coordinator

Job Description

Position Overview 

GAMMA Sports is seeking a detail-oriented and highly organized Sales Coordinator to support our sales team across tennis, pickleball, and padel categories. This role is critical to ensuring smooth day-to-day operations, serving as a key point of contact for both internal teams and customers. 

The ideal candidate thrives in a fast-paced environment, is highly responsive, and enjoys supporting a sales team while delivering a strong customer experience. 

Key Responsibilities 

Sales Support & Order Management 

• Create and manage estimates and sales orders  

• Ensure accuracy of pricing, promotions, and product details on all orders  

• Assist sales reps with order processing, follow-ups, and customer requests  

• Track order status and proactively communicate updates to customers and the sales team  

Customer Service & Communication 

• Manage and respond to the sales inbox in a timely and professional manner  

• Answer inbound customer phone inquiries, providing product information and order support  

• Serve as a reliable point of contact for retailers and partners  

• Escalate issues as needed while maintaining a high level of customer satisfaction  

Product & Portal Management 

• Set up and maintain product listings across various retailer and distributor portals  

• Ensure product information, pricing, and assets are accurate and up to date  

• Coordinate with internal teams to reflect new product launches and updates  

Cross-Functional Collaboration 

• Work closely with sales, marketing, operations, and customer service teams  

• Support promotional execution by ensuring correct pricing and codes are applied  

• Assist with reporting, data entry, and general sales operations tasks 

Qualifications 

• Bachelor’s degree in Business, Marketing, Sports Marketing or related field  

• 1-3 years of sales,