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Systems Engineer, Managed Operations

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    Ireland
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    Ireland

Über

Systems Engineer, Managed Operations
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
role at
Amazon Web Services (AWS)
Description
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog at responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Day in the Life
Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility, identify anomalies, and craft actionable bug reports to enhance overall efficiency and performance.
In addition to these responsibilities, you will offer constructive feedback on change management documents, work to address your team's operational backlog, engage in the development and testing of scripts, and share insights on the complexities of the European Sovereign Cloud with service teams.
Your position involves 24x7 on‑call responsibility. You work as a team to root‑cause issues and ensure your systems remain resilient and fault‑tolerant.
Eligibility Requirements
Fluency in written and spoken English is required.
Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
Amazon will provide relocation support for successful applicants relocating within the European Union.
Employees will participate in an On‑Call rota.
About The Team
Utility Computing (UC) – European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing provides product innovations, from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Inclusive Team Culture
AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you'll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Basic Qualifications
This role requires you to be a national of an EU member state.
Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems.
Experience scripting processes in a language such as Bash, Python, or Ruby.
Solid understanding of Linux and networking, and ability to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and drive operational best practices.
Preferred Qualifications
Experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, Elastic or similar.
Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members.
Experience supporting service in AWS or other cloud systems or services.
Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
Experience with Infrastructure as Code such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. xcfaprz If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Company
Amazon Development Centre Ireland Limited
Job ID
A3144632
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Quality Assurance, Information Technology, and Engineering
Industries
IT Services and IT Consulting
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  • Ireland

Sprachkenntnisse

  • English
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